Privacy Policy for Status

1. Introduction

This privacy policy (the "Policy") describes how Status ("we" or "us") collects, uses, and shares information about you when you access or use our website and API (collectively, the "Services"). By accessing or using the Services, you agree to the collection, use, and sharing of your information as described in this Policy.

2. Legal Basis for Processing

We collect and process your personal data for a few different reasons, depending on the context in which we collect it. These reasons include:

  • With your consent: In some cases, we will collect and process your personal data only with your explicit consent. For example, if you subscribe to our email newsletter, we will need your consent to send you emails.
  • To fulfill our contractual obligations: If you use the Services, we will collect and process your personal data in order to fulfill our obligations under the terms of service or any other agreements we have with you.
  • To pursue our legitimate interests: In some cases, we may collect and process your personal data for the purposes of pursuing our legitimate interests as a business. For example, we may use your personal data to improve the Services, prevent fraud, or enforce our terms of service.

3. Information We Collect

We collect information about you in a few different ways when you use the Services. This may include:

  • Information you provide to us directly: We collect information that you provide to us directly, such as when you create an account or contact us for support. This may include personal information, such as your name, email address, and billing information.

4. How We Use Your Information

We use the information we collect about you for a few different purposes, such as:

  • To provide and improve the Services: We use the information we collect about you to provide and improve the Services. This may include using your information to personalize your experience, troubleshoot technical issues, or monitor and analyze usage of the Services.
  • To communicate with you: We may use your personal information, such as your email address, to communicate with you about your account, the Services, or other matters. We may also send you promotional emails or other communications about our products or services, unless you have opted out of receiving such communications.
  • For legal and compliance purposes: We may use your personal information in order to comply with applicable laws and regulations, or to protect the rights, property, or safety of ourselves, our users, or others. This may include sharing your information with law enforcement or other third parties in response to a legal request.

5. Sharing Your Information

We may share the information we collect about you in the following ways:

  • With service providers and partners: We may share your information with third-party service providers or partners who perform services on our behalf, such as hosting, analytics, or payment processing. These third parties are bound by strict confidentiality obligations and are only permitted to use your information as necessary to provide the services we have engaged them for.
  • In response to legal requests: We may disclose your information in response to a legal request, such as a subpoena or court order, or in compliance with applicable laws. We may also disclose your information to protect the rights, property, or safety of ourselves, our users, or others.
  • In connection with a sale or merger: If we are acquired by or merged with another company, we may share your information with the resulting entity in order to continue providing the Services. We will provide notice of any such transaction and the opportunity to opt out of having your information transferred to the new entity.

6. Your Rights and Choices

You have certain rights and choices when it comes to your personal data. These include the right to:

  • Access and update your personal data: You have the right to request access to the personal data we hold about you, as well as the right to request that we correct any inaccurate or incomplete personal data.
  • Delete your personal data: In some cases, you have the right to request that we delete your personal data. However, please note that we may not be able to fulfill this request if the data is necessary for us to provide the Services or if we are required to retain it for legal or compliance purposes.
  • Object to or restrict the processing of your personal data: You have the right to object to our processing of your personal data, or to request that we restrict the processing of your personal data in certain circumstances.
  • Withdraw your consent: If we have collected and processed your personal data with your consent, you have the right to withdraw your consent at any time. Please note that this will not affect the lawfulness of our processing based on your prior consent.
If you would like to exercise any of these rights, please contact us using the contact information provided below.

7. Data Retention and Security

We take reasonable steps to protect the personal data we collect from you from unauthorized access, use, or disclosure. However, no security measures are perfect, and we cannot guarantee the security of your personal data.

We will retain your personal data for as long as necessary to provide the Services or fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. After this period, we will delete or anonymize your personal data in a secure manner.

8. Contact Us

If you have any questions or concerns about this Policy, or if you would like to exercise any of your rights, please contact us using the information below:

Email: [email protected]

9. Changes to this Policy

We may update this Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we make changes to this Policy, we will update the "Effective Date" at the top of this page and post the revised Policy on the Services. We encourage you to review this Policy periodically to stay informed about our collection, use, and sharing of your personal data.

10. Cross-Border Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

We will take appropriate measures to ensure that your personal data is treated securely and in accordance with this Policy. In particular, if we transfer your personal data to a country outside of the European Economic Area (EEA), we will take steps to ensure that your personal data is adequately protected, such as by entering into standard data protection clauses adopted by the European Commission.

11. Children's Privacy

The Services are not intended for children under the age of 13. We do not knowingly collect personal data from children under the age of 13. If you are a parent or guardian and you believe that your child has provided personal data to us, please contact us using the contact information provided above. We will take steps to delete the child's personal data as soon as possible.

12. Contacting the Supervisory Authority

If you are a resident of the European Union and you have any concerns about our collection, use, or sharing of your personal data, you have the right to lodge a complaint with the data protection authority in your country.

13. Questions or Concerns

If you have any questions or concerns about this Policy, please contact us using the contact information provided above. We will do our best to address your concerns and assist you in exercising your rights.

Last updated: 7th of December 2022